4 Steps for Improving Clinician Communication

by Ken Wilsbach / Friday, 16 November 2018 / Published in All Resources, Tools

This tool introduces four conversational cornerstones as key elements for every patient interaction. They are not a script to follow, but rather a basic structure to frame the interactions. The four conversational cornerstones are: 1.) Ask Permission; 2.) Show You Care; 3.) Work Together and 4.) Agree on Next Steps

Click here to download the tool