4 Steps for Improving Clinician Communication

by / Friday, 16 November 2018 / Published in All Resources, Tools



This tool introduces four conversational cornerstones as key elements for every patient interaction. They are not a script to follow, but rather a basic structure to frame the interactions. The four conversational cornerstones are: 1.) Ask Permission; 2.) Show You Care; 3.) Work Together and 4.) Agree on Next Steps


Click here to download the tool


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