Released in May 2020, this set of 8 recommendations delineates practices that support a compassionate approach to visitation that balances the benefits of family’s physical presence with a loved one and the need to minimize the risks of transmission of COVID-19.    

    This webinar examines the inter-dependence of person-centered care and health equity. We examine how the concept of health equity is embedded throughout Planetree’s person-centered care culture change methodology. Participants are provided with concrete and purposeful strategies for engaging patients, families, the healthcare workforce and your communities to promote greater equity.    

5 strategies for diversifying your PFAC to be representative of your community and patient population. .  

Three initiatives implemented by Planetree Certified organizations to address the realities of being a healthcare worker today and to create a culture of caring for staff by addressing the physical and emotional demands of this work. .  

    This toolkit provides guidance to physician practices on creating a practice culture that emphasizes and incorporates the patient and family perspective in every aspect of care, to ultimately improve quality of care. It was developed by Planetree International and the Patient-Centered Primary Care Collaborative Support & Alignment Network.    

    Inadvertent or not, the language we use creates the world that individuals experience when they interact with the healthcare system. This brief discussion paper examines how common language used in healthcare can undermine efforts to deliver person-centered care. A list of 20 words and phrases to retire from healthcare can be used to

Open Dining Implementation Guide

Monday, 12 March 2018 by

    Long-term care communities have a long history of institutionalized dining characterized by rigid meal times and limited choices. This Open Dining Guide was developed by Planetree International to support organizations in assessing how resident-centered their approach to open dining really is, and to identify opportunities for better aligning structures, practices, and culture around

    A practical resource for any teams struggling with internal communication. Based on the experiences of Planetree health centers around the world, the 12 tips break down a variety of common communication challenges and offer up specific solutions for overcoming them.    

Teach Back 2.0 Teaching Tool

Wednesday, 01 November 2017 by

    This document introduces the concept of Teach Back 2.0 as an extension of the standard teach back methodology. Teach Back 2.0 personalizes the teach back practice, validating not only a patient’s comprehension of information but also their ability to apply the knowledge to their life. This teaching tool outlines 6 steps of Teach

    In this document, we summarize common barriers and challenges that PFACs have to engaging in research and ways that they have found to overcome them.    

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